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Contact Payroll Support

SOLVEDby QuickBooksQuickBooks Desktop Payroll1055Updated 1 month ago

Learn how to get help with your payroll offerings and services.

Contact us through your product

QuickBooks Online Payroll - Core, Premium, M-F 6 AM to 6 PM PT

QuickBooks Full Service Payroll, QuickBooks Online Payroll Elite/Premium, any time, any day.

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.
    • Ask the community to get help from businesses like yours.

Chat with us online

Select your product and fill out the form to chat with an expert.

This is the best way to contact the right person to get the help you need. If you still need help, you can call us at 800-446-8848.

Contact us through your product

Basic, Enhanced or Standard Payroll, M-F 6 AM to 6 PM PT

Assisted Payroll, any time, any day.

Open your QuickBooks Desktop to connect with us.

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Enter your concern, then select Continue.
  5. Choose a way to connect with us:
    • Post a question and get an answer from expert and other customers.
    • Start messaging with a support expert.
    • Get a callback from an expert (availability may be limited).

Chat with us online

Select your product and fill out the form to chat with an expert.

This is the best way to contact the right person to get the help you need. If you still need help, you can call us at 800-446-8848.

Intuit Online Payroll, Intuit Full Service Payroll, M-F 6 AM to 6 PM PT

Select your product and fill out the form to connect with an expert. You must be logged in to use the new support links.

  • Intuit Online Payroll - You must be logged into Intuit Online Payroll to use the new Contact Us link. If the link doesn't work for you, fill out this form to chat with an expert.
  • Intuit Full Service Payroll - You must be logged into Intuit Full Service Payroll to use the new Contact Us link. If the link doesn't work for you, fill out this form to chat with an expert.

This is the best way to contact the right person to get the help you need. If you still need help, you can call us at 800-446-8848.

Need to get in touch regarding your 1099 E-File? Starting January 1, 2021, you can select your product below to start a chat with an expert:

M-F 6 AM to 6 PM PT

QuickBooks Online Payroll - Core, Premium, M-F 6 AM to 6 PM PT

QuickBooks Full Service Payroll, Assisted Payroll, QuickBooks Online Payroll Elite/Premium, any time, any day.

If you are not filing 1099's through one of the products listed above, call us at 877-250-9797.

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